FAQs

1. What payment methods do you accept?
We accept the following forms of payment: Afterpay, Visa, MasterCard, American Express, PayPal and Apple Pay.

2. How long will it take for my order to ship?
All orders placed before 12 PM AEST. Once order is confirmed delivery will take 2-10 business days for Australia, and 20-30 days for New Zealand.

3. Can I make changes to my shipping address or order after I've placed my order?
We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.

5. Do you ship internationally?
Yes, we do! unfortunately, international shipment cannot be expedited the fastest delivery we can arrange to United States, Canada and United Kingdom is 7-15 days via DHL and Fedex IE with cost available upon request.  Duties and Taxes, if required, applies. We also ship to other countries.

 6. How to use PROMO code?
Upon check out, below your ordered items you will see a "discount field" just type the discount code word then hit apply. Please note do not type in any characters or numbers most of our discount codes are letters only.

If you have further questions not covered here please contact us and we would be happy to answer.